Assistant Commissioner Zainuddin Yaacob - after crippling the 'Geng Panjang' syndicate specializing in luxury cars
It appears that the car theft syndicates in Malaysia have had a doubling of their business over the decade ending 2010.
This interesting statistic from Federal CID director Datuk Seri Mohd
Bakri Zinin was published on Monday. He also said that an average of 150
cars – new and old -- are stolen daily.
What he didn’t say was that unless the car companies improve their
anti-theft equipment and installation process, the police can’t do much
to arrest this growth industry.
Let’s take it from the top. There are two types of car thefts – old
cars are stolen mainly to be cannibalised because it’s difficult to find
new parts for old car. These cars are seldom insured against theft and
the owners bear the burden wholly.
Cars that are newly bought – less than three years old – are stolen
to be exported. These cars are insured and the owners have to endure six
months without wheels. After six months, if the car is not recovered,
the police will declare it as stolen.
Why aren’t the car companies doing more about protecting their cars against theft? There are many reasons.
Firstly, there is an attitude that “never mind, the customer will buy
another new car. Good for our sales numbers.” This is the type of
feeling that surrounds the companies with strong brands and products. A
good example of this is the Toyota Hilux, arguably the most popular 4x4
in the world.
The sales and marketing people know that the Hilux customer is
largely a return customer. As a reader who signed off as “Toyota Scared”
said: “I’m a CBT reader and I notice that the other English newspaper
is highlighting the theft situation. Last year, I lost my Toyota Hilux
as I thought that the security system is good and up to Toyota
standards. “I bought another Hilux due to its technical specifications
but this time around I took it to an accessory shop to fit another
system on top of the original system (which I know does not meet the car
maker’s standards).
“I was told by the installer that it was a wise decision to fit
another system as the latest Hilux security system has not improved. How
can that be? When the car maker should know that the thieves are on top
of their weak system, it is making it easy for the thieves. “I suspect
that the car maker wants you to buy another of their cars when it is
stolen. Just like me. I feel so stupid and silly to support their
branding by buying another of their cars to boost their sales.
“According to your previous article that said that one Hilux is
stolen every day, I say to all the present owners God Bless you and get
another system to protect your Hilux.”
To “Toyota Scared”, I can say that it’s not the car maker that is to
be blamed. The franchise holder orders the kit from Toyota and they
assemble this kit together with 40 per cent local components comprising
tyres, battery, windshield, hifi and, yes, alarm system.
Like all franchisees, UMW-Toyota has a procurement system where the
local components are selected based on their cost and compliance with
minimum standards. It’s obvious that the case to improve the anti-theft
equipment and the installation process is not yet compelling for a
change. We understand that Toyota Japan is trying to battle the Hilux
theft problem but no solution has yet been found.
The second front of the battle against the theft of “new” cars is the
Customs Department. We know that the “new” cars are largely stolen for
exports and we don’t believe that it’s so easy to smuggle stolen cars
out of the country unless there’s an element of conspiracy amongst some
Customs officers and freight forwarders.
The car theft syndicates used to ship the containers using the
customs code for furniture. The current favourite customs code is
understood to be used car parts.
Whatever the customs code is used, it seems that there is a high
tolerance for the theft of new cars because it’s perceived as a
victimless crime. Unlike car-jacking, car theft is not a violent crime,
but it penalises the community of motorists who have to pay a higher
premium for their car insurance.
Last month VTREC (Vehicle Theft Reduction Council) chairman Datuk
Hadi Ho Abdullah declared that in 2011 there was a loss of RM 1 billion
in vehicle theft. He said that vehicle theft constituted 40% of the
total crime index.
To reduce theft Datuk Hadi Ho plans to enlist the public to
co-operation. As they have done that with public co-operation in snatch
and petty thefts. Data from Australia and UK show that vehicle theft
was reduced as much as 50% in two years following the implementation of
approved Thatcham UK car anti-theft standards.
Please see attached UK chart provided by Thatcham (UK standards).
The Ministry of Transport attempted to address the theft problems by
establishing a standard MS 1742 in April 2010 requiring vehicles
manufactured after 01st July 2010 to install anti-theft systems of the
said standards.
SIRIM was tasked to enforce and certify the standards. While it was a
noble effort of the Ministry, the MS 1742 is outdated by eight years
and it is not relevant anymore to effectively deter vehicle theft.
However, that’s not the last of the story because SIRIM told an
industry participant that it did not have the funds nor the expertise to
certify MS 1742.
So dear readers, protect your new cars with good anti-theft
equipment. It can be as simple as an immobilizer with non-colour coded
wiring. And if the franchise holder tells you that fitting an
aftermarket anti-theft device will void the manufacturer’s warranty, our
insurance advisor says that the customer has the right to protect his
property.